Moving From Quality Assurance To Digital Assurance


Digital Assurance Testing

World is digital like never before and the digitization of everything is revolutionizing businesses. This digital transformation is enabling businesses to serve their customers with the improved services, user experience and overall value added satisfaction. Digital transformation projects have caused a major shift in  the way of quality assurance is done these days. Quality assurance in essence involves the testing of the software application against its features and functionalities that are based on client requirements and expectations.

Digital assurance also includes functional, performance and security testing in assuring the software application’s quality. In the digital world, businesses cannot just continue by aligning their functional requirements with the software applications. With the traditional quality assurance approach, businesses can validate only the existing functionalities without focusing on the customer experience. As customer expectations and demands grow businesses are forced to test software applications focusing on user experience. SMAC (Social, Media and Analytics in cloud) and digital technology are changing the behavior of the organizations across all the industries resulting in a dramatic change for the end customer experience.

Adopting DevOps Model

When businesses go digital, most organizations adopt the DevOps model as it fills the gap between software development and the delivery point. In the DevOps model QA team closely works with development teams for continuous integration and also involves in the operations cycle for deployment validation and monitoring activities. By integrating DevOps with test automation, quality software can be delivered by the QA team.

Intelligent Platforms

It is important for a business to know that all the functions  of an app and its features are working fine. With the use of traceability metrics, testers can trace the number of test cases for any functionality to calculate the test coverage. Digital businesses should utilize intelligent platforms to get insights on requirements traceability and other aspects through defect prediction, all of which will enable software release decisions to be made effectively.

Predictive Analytics

It is a data-driven technology that enables us to predict and forecast outcomes by analyzing data. This is used in different industries and has helped various applications in analyzing the data. Leveraging predictive analytics in software testing organizations can improve overall project and resource efficiency and ensure the timely completion of defined goals.

User Experience

User experience in digital design will continue to expand and engage users in different ways. A cohesive effort here helps the team to learn both good and bad user experiences so that the software testing services are steered in the right direction with right efforts.

Moving to digital assurance is also a mindset change as much as it is a physical change. With careful planning, and a buy in top down, such a move will not just help bring in exceptional quality but also successfully meet the digital transformation KRAs in the drive to focusing on true end user experiences.

About the Author

QA InfoTech

QA InfoTech

Established in 2003, with less than five testing experts, QA InfoTech has grown leaps and bounds with three QA Centers of Excellence globally; two of which are located in the hub of IT activity in India, Noida, and the other, our affiliate QA InfoTech Inc Michigan USA. In 2010 and 2011, QA InfoTech has been ranked in the top 100 places to work for in India.

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