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Healthcare App Testing is beyond the core workflows

Healthcare apps are increasingly entering main stream market, thanks to the world of mobile and social computing. Social entrepreneurship which also takes in societal problems to solve for the well-being of the larger community, has given a lot of prominence and shape to the healthcare industry, especially in developing countries like India. Programs aimed at better connecting the doctor-patient network, bringing in affordable and reliable medical care on time are all on the rise.

When it comes to validating and verifying the quality of such health care apps the first thing people talk about is workflow related functionality. Who are the varied entities involved in the app – such as insurer, policy holder, service provider etc. While understanding the roles played by varied entities and the overall workflow is important, other areas of non-functional testing are turning to be equally critical for healthcare applications. For example, compliance based checks (HIPAA) is something most organizations are focusing on. Accessibility tests, performance tests, security tests, compatibility across varied devices and platforms are all important to ensure the app is ready for the market. Healthcare apps specifically will be used in some of the most remote access areas – example in villages and cities alike to reach out to remote patients that need medical assistance. Their connect with data and subsequent analytics to help generate meaningful diagnosis and outcomes is also very important. While organizations that are into healthcare app development understand these better, and are better equipped in enforcing a testing program to ensure a quality app, freelance developers need better focus here. They need to see how to connect with NGOs, actual users, additional testers in ensuring the quality of their applications. While quality is an important element in any developed app and discipline, its importance in the healthcare domain is very apparent. Untested healthcare apps can often cause more harm than good given the domain’s criticality and non-tolerance for bugs. We certainly need to acknowledge that healthcare testing has much more to it than the core workflow testing – this is absolutely critical if the core goal of the app has to be fulfilled

About the Author

Rajini Padmanaban Rajini Padmanaban
As Vice President, Testing Services and Engagements, Rajini Padmanaban leads the engagement management for some of QA InfoTech's largest and most strategic accounts. She has over seventeen years of professional experience, primarily in software quality assurance. Rajini advocates software quality through evangelistic activities including blogging on test trends, technologies and best practices. She is also a regular speaker in conferences run by SQE, QAI STC ,ATA, UNICOM, EuroStar and has orchestrated several webinars. Her writings are featured in TechWell, Sticky Minds, Better Software Magazine. She has co-authored a book on crowdsourced testing . She can be reached at rajini.padmanaban@qainfotech.com