Our planet has been moderately digitalized in the last two decades. Digital products and services can be seen in sprawling numbers across various verticals. Numerous companies are applying striking ways to utilize the latest technologies for generating value and revenue. With this gradual change, the testing workforce has also remodelled. The Quality Assurance process has started following a User Centric Approach these days and hence, Design QA is the latest trend that deserves a special mention.
What is Design QA?
Simply put, Design Quality Assurance is reviewing the product’s design to catch any errors or to improve the product’s design much before it is incorporated as an approved feature. Abundant font size or button styles introduced in every sprint can lead to Design Debt and working backwards. It is imperative that we make Design QA task as part of our workflow by checking the overall UX on different devices and going through the different design flows. The goal is to keep focusing on putting the user at the center and trimming the fat.
What is the difference between QA and Design QA?
All the Digital Products undergo different kinds of domain specific QA Testing. The product teams are usually more concerned about the errors or a break in the functionality that will lead to hindrance in the shipping of the product, but, on the other hand the issues specific to design should also be emphasized. It is an assumption that if the product is functioning well, that means there are no flaws in the design. However, that is not the case. Design QA is important to maintain consistency in the product. It is performed as per the user’s point of view, by discussing the requirements and eradicating the inconsistences.
Benefits of having Design QA during the Product Design Phase Itself
Adding Design QA to your process will ensure that a quality product is introduced in the market and is liked by the end users. Basically, it is an excellent way to advocate for your user. If Design QA is happening in parallel, it will lead to several benefits.
1. Appropriate interface is built for the Product
Imagine building a complete feature and then rolling it back to make certain UI changes. Here, if Design QA is a regular and early part of the process, then the complete UI will be scrutinized step by step, so that all the necessary changes/enhancements happen in one go before the feature deployment
2. Better efficiency in the Product Development tasks
As a Design QA, it is important that you voice your opinion during the verification process. This will not only improve the efficiency during the product development, but will also reduce the extensive number of iterations
3. Time Saviour
If the Design QA happens late in the game, it will become a cumbersome task for the developers, as they will have to rework on their code after Feature Deployment
4. Discovery of Issues at an Earlier Stage
If Design issues are jotted down in the early stage, it is quite possible that the Design QA team can uncover some unexpected issues sooner rather than later
5. Better Collaboration within the Team
The more the team members the better the communication and collaboration. By keeping the Design QA team in the loop will help in creating transparency and will help in building a great quality product
Where can we fit in Design QA?
Design QA as a mandatory process, should happen between the development and actual product testing.
Who should be doing Design QA?
As developers should not be testing their code, similarly it is recommended that UX designers should not be testing their design. It is important that QA Testing Vendor team tests both the design and functionality of the application, as they possess a distinct set of skills and have a broader knowledge of the application. They can anticipate how a user would judge a product and it’s design. They understand how the users truly use an application.
By articulating your knowledge and ideas with the development team and the UX designers, Design QA can help in shipping out an extraordinary product in the market. It looks like an additional step to the regular QA and Testing Services, but this additional step will be a turning point in your product’s future.