As per the World Quality Report 2018-19, end-user satisfaction has become the top QA priority. This user-centric technology trend would have been impossible a decade ago. But customer-focused digital transformation initiatives have changed the way technology is being used by businesses. The increasing adoption of DevOps, cloud and agile in the emerging tech has also transformed the way testing is being done in the past few years.
This is why efficient software QA testing has become business-critical for enterprises. It is essential to get the job done with the support of all the required resources. Previously, outsourcing was primarily done to cut costs but now outsourcing QA has become an efficient way to achieve better business outcomes.
While business leaders all over the world push to implement innovations and new features; it is important to ensure the world-class quality of the product. Keeping a dedicated QA and software testing company at the helm of affairs can benefit the process of software development in several ways. Some of the core ones are as outlined below:
1. Cost Efficient
Money is one of the major factors that enterprises consider while deciding to outsource any service. And in current economic conditions, it has become more imperative to focus on bottom lines.
Let us say that you decide to build an in-house testing team. It would require you to pay salaries of experienced test engineers, buy testing tools and invest in an IT infrastructure to support the team. You would also need to train your resources as per your business requirements. The cost of all this will run into thousands of dollars. And it would also not guarantee to meet your future testing requirements.
However, you can outsource the entire QA and software testing at a fraction of the cost. You get access to already an experienced and qualified team of test engineers with state-of-the-art testing infrastructure. Aside, you end up spending nothing on the purchases of automation tools and specialized equipment. Not all organizations may be in need to outsource QA completely, as they may already have an inhouse team, but let’s say you are a start up that has not invested in this space yet, it is a worthy option to consider.
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2. Better Quality Assurance
The whole sole team of development and testing might lose much-needed objectivity to achieve desired results. Assigning the task of QA to a completely different team could help in achieving unbiased testing results. Aside, outsourcing of QA tasks to a specialized organization also means that you leverage highly competitive and capable resources of the market to work on your product. Unbiased testing will help in identifying errors at an early stage with the help of expert resources.
For instance, if a defect is identified in the design phase of the Software Development Cycle (SDLC) as we know, it is much cheaper to fix it. However, if the same defect stays unidentified through the entire phase of SDLC and is caught during production then the cost to fix it is often multiplied by a factor of 10. The same bug caught during the implementation phase would cost half of what it would have been during the production phase. When you have a dedicated team focusing on quality, your efficiencies are much better in catching issues early on.
3. Concentrate on Core Competencies
Less than 25 percent of users return to the apps for the second time. Amid such cut-throat competition and low retention rate, it is crucial to wow customers at first sight. You will not get a second chance to present your poorly built product.
Independent Verification & Validation (IV&V) is an essential part of mature processes. Organizations familiar with process quality improvement are most suitable for defect or problem identification.
Outsourcing QA resources also means that your organization is able to focus solely on the development endeavours of the organization. You get to work single-mindedly on your core expertise to build your business. Herein you also get specialized services including non functional test skills around performance, security, accessibility etc. which you may not have in-house.
4. QA Automation
Advancements in technology and automation have also automated several parts of QA testing. Organizations that plan to set up a QA and testing team might find it difficult to leverage the full benefits of automation tools. You would always need an experienced and competent team who has a better understanding and hands-on experience with advanced automated QA tools and techniques. And building such kind of team takes a lot of time and resources.
Outsourcing the QA and software testing job means you will get instant access to an experienced pool of experts who have experience handling automation for several products, domains, technologies across tools, bringing in all of that experience to your door step.
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5. Deliver in Strict Deadlines
There are always instances when you are running out of time to complete your development. In such situations, QA and software testing takes a back seat. It results in a bug-prone and mediocre quality product which nobody wants. When you have the pressure to meet the project deadline, it is always beneficial to get some help to expedite QA and testing work.
The assistance of a specialized outsourced team of testers is nothing less than a boon in such situations. Test engineers can easily handle the QA and software testing part of the project, giving you the bandwidth to focus on development.
6. Flexibility of Resources
Using and paying only for the number of resources you require is only possible with QA outsourcing. It happens often that the app becomes more complex during the development phase than the one you originally planned for. In such scenarios, you need more resources and technical expertise to test the app. Outsourcing QA can save your day within your budget.
Faster release cycles require instant ramp-up of resources and you might need to ramp it down at the same speed. With outsourcing QA you can also reduce the deployment of resources and pay only for what you exactly need.
7. More Objectivity
The popularity of the DevOps approach to QA has made organizations create several internal teams to integrate the process of development and testing simultaneously, as a shared function. However, it comes with a severe drawback. You are never able to visualize the problems and bugs present in your code if you are designing and developing the product as well.
Outsourced QA and software testing ensures a completely objective outlook of your code. External testers who are trained to pinpoint every single bug will analyse everything from a fresh perspective without being biased to any side.
QA and software testing is a tedious and inevitable process that requires a lot of resources and expertise. Being a crucial part of SDLC, QA deserves proper automation tools and the right expertise.
In addition to the above, as extended teams of product groups we are also able to act as true quality enablers bringing in objective automation frameworks for the entire team to use, in bringing in automation early on, in a shift left engineering approach.
We at QA InfoTech, offer cutting-edge QA and software testing services to our clients. Our team of experienced and highly skilled test engineers is well aware of the latest industry trends and methodologies in the software testing domain. We exercise “Follow the Sun” approach and other efficient delivery models to ensure efficient round-the-clock service to all of our clients.